Strathclyde Passenger Transport - Buggering Up
Journeys

We
sent someone to Glasgow once, they never came back. Rumour has it
they're stuck on the underground, circling around Maryhill. Anyway,
read this letter sent to SPT.
Our Complaint
Dear SPT
Driving is my forté and I am proud of that fact. But, when I go
somewhere were I am unfamiliar with the layout, I prefer to use public
transport. I haven't had much luck with it in the past, but I thought
that over a year later and a different area would change all that. How
could I be so wrong?
I arrived in Glasgow at around half past seven in the evening. I had my
route planned out and I knew where I was going, I had arranged to meet
my friends at their station. I thought my journey was going to be quick
and I would get to see River City at 8 o'clock. This was not going to
happen. I arrived at Central Station and headed for the underground
platform. I had to this stage managed to avoid the following: 3 Big
Issue vendors, 6 homeless persons of varying description, 2 Evening
Times vendors (it would have been three, but I bought a copy outside of
the Royal Concert Hall) and was now in the confines of Central Station.
The underground platform was fairly empty, apart from: a bespectacled
male in his twenties, a forty-something female and a mobile phone, two
homeless people and a drunken male. The bespectacled male; for the
purposes of this letter we'll call him Calum, (I don't know if this was
his real name as I don't have a habit of approaching strange men) was
standing, looking both ways up the track expecting the arrival of
the train. The forty-something female (for the purposes of this letter
her name will be Karen) was pacing up and down the platform continually
verbally abusing the person on the receiving end of the mobile phone.
The two homeless people (Jack and Jim) were watching the stairway like
eagles, for what reason? I have no idea. And the drunk male (aptly
named Tam) was sitting on the bench talking to himself. So that's the
scene set and you know who I am referring to when I mention their nom
de plume.
I stood waiting for a train, approximately ten foot from Calum, and far
enough away from Karen who was getting angrier by the second (it was
also apparent that the person she was talking to was her husband, his
name was James.) I was then approached by Jack, who asked me for "spare
change." I felt sorry for him, so I parted with the sum of fifty pence.
He seemed grateful and left. He must have told Jim about my generous
donation, as he (Jim) approached me next with the same request. I again
parted with another fifty pence. So, we are this far and I am already
one pound out of pocket. About five minutes passed before we are given
the first three words to 'I belong to Glasgow' courtesy of Tam, who
shouted the lyrics fairly loudly before succumbing to what can only be
described as a farting noise. It was at this point that I exchanged a
glance with Calum, as we both smiled, we knew it was one of those
nights.
Karen was getting more frustrated as time went on, it was at this point
she realised she had had enough, before throwing her mobile phone at
the wall. Thus fatal action rendering the phone to be useless and also
scattering various shrapnel onto the track. She then stormed off the
platform and up the stairs. This was the last we saw of her.
Tam, now under the influence that he was Rod Stewart, began to serenade
us with 'Maggie May', substituting every occasional word for a slightly
more random crude choice. He was also accusing his invisible friend,
who must have had a lot to drink as he was swaying worse than Tam, of
stealing his chips. How did he do this? By uttering the words "Don't
steal ma chips boy." Jack and Jim were playing mind games with each
other, before Jim nipped to the side of the stairwell to urinate. Calum
was repeatedly checking his watch, and looking both ways.
I had been waiting for almost half an hour and no trains had passed. I
was going to phone my friend to let her know I was going to be late,
when; lo and behold, the train arrived. I was so happy I got on and
luckily it was fairly empty. Calum then got onto the same carriage as
myself and sat down at the other end. Tam, who could barely walk,
slumped down in the seat behind me. I knew this as my seat was slightly
loose and was almost pulled off the bracket when he grabbed onto it.
I decided to move.
The train was winding its way along the track towards my stop when, out
of nowhere, Jim appeared asking for more change. I told him nicely that
I was out of change. To which he replied with "Gie us a tenner then." I
said no and stared into the blackness. Thankfully the next stop was
mine. I got up and made my way to the door, to be confronted by Jack
who asked me, "Why ye no giein ma mate money?" He was blocking the
doorway when the train stopped. I thought I was going to be mugged, or
even worse. That was until Calum, who was also getting off at that stop
and managed to remove Jack from the doorway. I stepped off the train
and onto the platform and turned around to thank Calum for being the
hero. He was nowhere to be seen.
I walked up the stairs with my copies of the Evening Times and Big
Issue visible so I wouldn't be accosted any further. Luckily the
genuine Big Issue vendor at the top of the stairs noticed this, and
even asked me if I was ok before bidding me a good night. That is one
of the reasons why I buy the Big Issue from genuine vendors and the
ones who have a polite attitude towards the public. I then met my
friend, and we went back to her house.
I doubt I'll use the underground at this time of night again, although
this might be unavoidable. I had to share my experiences with the
governing body for this railway.
Sent on behalf of a friend
They never
replied.